Privacy Policy

Last updated: July 2, 2026

BluCactus Canada respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request a proposal, subscribe to communications, apply for a role, or work with us as a client or business contact.

This policy applies to personal information handled through the BluCactus Canada website and related business communications. It does not replace any separate agreement, proposal, contract, statement of work, or platform-specific privacy notice that may apply to a specific project, service, or third-party tool.

1. Who we are

BluCactus Canada is part of the BluCactus marketing agency network. We provide digital marketing, presentation design, fashion marketing, branding, web design, SEO, paid advertising, content, email marketing, and related creative services to businesses in Canada and other markets.

For privacy questions, requests, or concerns, you can contact us using the details at the end of this policy.

2. Personal information we collect

We may collect personal information that you choose to provide directly, information collected automatically when you use our website, and information we receive from business tools or third-party platforms that support our services.

Information you provide directly

Depending on how you interact with us, this may include:

Name
Company name
Job title or role
Email address
Phone number
City, province, country, or service region
Website URL
Service interests
Project details, goals, budget, timeline, or business needs
Messages submitted through contact forms
Meeting details and communications
Proposal, contract, invoice, or payment-related information
Newsletter or marketing communication preferences
Application materials, such as a CV, portfolio, cover letter, area of interest, or optional introduction materials

If a careers or application form requests a photo, the photo is used only to support manual HR review and application organization. It is not used as a hiring criterion.

3. Information collected automatically

When you visit our website, we may collect limited technical and usage information, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referring website or campaign source
Approximate location based on IP address
Form interactions
Cookie and tracking technology data

This information helps us understand how visitors use our website, improve performance, measure marketing activity, protect the website, and make our content more useful for Canadian visitors and business audiences.

4. How we use personal information

BluCactus Canada may use personal information for the following purposes:

To respond to inquiries, quote requests, messages, and consultation requests
To understand your business needs and recommend relevant services
To prepare proposals, contracts, invoices, project documents, and client communications
To schedule and manage meetings
To provide digital marketing, presentation design, branding, web, content, and related services
To manage client relationships and project delivery
To maintain internal records and business communications
To send newsletters, updates, or marketing communications when permitted
To measure website performance and marketing effectiveness
To improve our website, services, content, user experience, and lead quality
To review job or contractor applications manually
To prevent spam, misuse, fraud, or unauthorized activity
To comply with legal, regulatory, contractual, accounting, or security obligations

We only use personal information for the purposes described in this policy or for other purposes that are reasonably connected to those purposes, unless we obtain consent or the law allows otherwise.

5. Consent

By submitting information through our website, contacting us, requesting a proposal, subscribing to communications, applying for a role, or working with BluCactus Canada, you consent to the collection, use, and disclosure of your personal information as described in this policy.

You may withdraw consent where applicable, subject to legal, contractual, and operational limitations. Withdrawing consent may affect our ability to respond to your request, provide services, process an application, or maintain a business relationship.

6. Cookies, analytics, and tracking technologies

BluCactus Canada may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, understand visitor behaviour, improve content, measure campaigns, and support advertising or remarketing activities.

These technologies may help us understand:

Which pages visitors view
How visitors arrive on the website
Which content or services attract interest
Whether forms, calls to action, or campaigns are working
How we can improve website speed, usability, and relevance

You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled. Where required, we may also use a cookie banner, consent tool, or preference mechanism.

7. Marketing emails and communication preferences

BluCactus Canada may send marketing emails, newsletters, service updates, or commercial electronic messages when we have consent or another permitted basis under applicable law.

Our commercial emails should identify the sender and include a way to unsubscribe. You can unsubscribe from marketing communications at any time by using the unsubscribe link in the email or by contacting us.

Even if you unsubscribe from marketing messages, we may still send service-related or transactional messages, such as proposal updates, project communications, invoices, meeting details, application updates, or legal notices.

8. Job and contractor applications

If you apply for a role with BluCactus Canada or another BluCactus team, we may collect and review application-related information, such as your CV, contact information, work background, service interests, portfolio, communication details, and any optional materials you provide.

Applications are reviewed manually by the HR team or relevant team members. BluCactus does not use AI to screen, rank, reject, or select candidates.

We use application information to review fit, contact selected candidates, schedule interviews, evaluate communication and role alignment, prepare onboarding where applicable, and keep internal recruitment records.

9. How we share personal information

We do not sell personal information as a customer list.

We may share personal information with trusted people, platforms, and service providers that help us operate our business, manage communications, deliver projects, and maintain our website. These may include:

CRM and lead management tools
Website hosting and security providers
Email marketing platforms
Analytics and advertising platforms
Scheduling and video meeting tools
Payment processors
Accounting, invoicing, and contract tools
Cloud storage and project management platforms
Design, marketing, development, sales, and support team members
Professional advisors, such as legal, accounting, or compliance advisors
Government, regulatory, or legal authorities when required or permitted by law

Service providers may only use personal information for the services they provide to us, subject to their own obligations, agreements, and privacy practices.

10. International processing and storage

BluCactus works with international team members, clients, and service providers. As a result, personal information may be processed, accessed, transferred, or stored outside Canada.

When personal information is handled outside Canada, it may be subject to the laws of the country where it is processed or stored. We take reasonable steps to work with providers and internal processes that support privacy, confidentiality, and security.

11. How we protect personal information

BluCactus Canada uses reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These safeguards may include access controls, internal procedures, password protection, platform permissions, secure service providers, staff training, and project-level confidentiality practices.

No website, email system, internet transmission, or digital storage method is completely secure. For that reason, we cannot guarantee absolute security, but we work to protect personal information using reasonable safeguards appropriate to the type of information and business context.

12. How long we keep personal information

We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law, contract, accounting obligations, dispute resolution needs, security requirements, or legitimate business records.

Retention periods may vary depending on the type of information and the nature of the relationship. For example, client project records, invoices, contracts, and business communications may be retained longer than general website inquiry data.

When personal information is no longer needed, we may delete, anonymize, or securely archive it according to our internal practices and applicable requirements.

13. Your privacy rights and choices

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete personal information
Withdraw consent where consent is the basis for processing
Ask questions about how your information is handled
Request that we stop sending marketing communications
Ask us to delete certain information, where legally and operationally possible
Make a privacy complaint or raise a concern

We may need to verify your identity before responding to certain requests. Some requests may be limited by legal, contractual, security, accounting, or operational requirements.

14. Third-party websites and platforms

Our website may include links to third-party websites, platforms, tools, social media pages, payment processors, scheduling tools, or external resources.

BluCactus Canada is not responsible for the privacy practices, content, security, or policies of third-party websites or platforms. We encourage you to review their privacy policies before submitting personal information.

15. Social media and public interactions

If you interact with BluCactus Canada through social media, public comments, direct messages, or third-party platforms, your information may also be handled by that platform according to its own privacy policy.

Please avoid sharing sensitive personal information through public comments, public posts, or unsecured channels.

16. Children’s privacy

Our website and services are intended for businesses, professionals, entrepreneurs, candidates, and adult visitors. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, tools, business practices, or legal requirements.

When we update this policy, we will revise the “Last updated” date at the top of the page. Continued use of the website after an update means you accept the revised policy.

18. Contact us

For privacy questions, access or correction requests, consent withdrawal, or concerns about how BluCactus Canada handles personal information, contact:

BluCactus Canada
Privacy Contact: BluCactus Privacy Team
Email: privacy@blucactus.biz
Website contact form: Contact BluCactus Canada